Returns & Exchanges
At Fleshlight Australia, we want you to be completely satisfied with your purchase. If your item is not quite right, we offer a 30-day return policy for store credit or exchange on all unworn fashion items in original condition.
Check Eligibility
Ensure your items are in their original, unworn condition with all tags attached and packaging intact within 30 days of delivery.
Submit Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack and Post
Securely pack your items and use the prepaid shipping label provided via email to drop your package at any Australia Post location.
Quality Inspection
Once received at our warehouse, our team will inspect the items and process your store credit or exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing